There are some policies from the company that you should know before availing of the warranty. Firstly, the warranty period is:
Phones and Tablets: 12+1 months
Accessories: 6 months
There are some terms & conditions from Tecno and you should follow them as given below:
If the serial number of the device is removed or defaced, it’s not eligible.
If any issue is caused by improper or overuse, it is not included in this service.
Only the devices purchased in Pakistan are included in these services.
If any service is done by an unauthorized service provider, then it will not include in this service.